LEADER WEST & THE MUNICIPALITY OF MERSCH

The Municipality of Mersch wanted to launch a call to its citizens to analyze its communication channels.

Objectives

– Analyze the needs and habits of the residents to improve the municipality’s communication
– Encourage residents to express themselves and participate in the process
Inform residents about the available communication channels

Mediation - projets - Leader west
Mediation - projets - Leader west

– Conducting a market study online and on paper
Organizing field interviews to gather insights

– Holding workshops to develop solutions for more effective communication
– Creating summaries using the Visual Facilitating method.

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