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Communication survey
Client
AC Mersch
![Mersch - Image 1](https://mediation-sa.lu/wp-content/uploads/2024/01/mersch-projet-image1.webp)
Objectives
- Analyze the needs and habits of the residents to improve the municipality’s communication
- Encourage residents to express themselves and participate in the process
- Inform residents about the available communication channels
![Mersch - Image 2](https://mediation-sa.lu/wp-content/uploads/2024/01/mersch-projet-image2.webp)
The city of Mersch has enlisted our services to assist in gathering the communication needs of its citizens.
Our Work
Here, our first mission was to give a visually appealing identity to this market study to encourage participation. To reach a broader audience, we combined online and on-site surveys. Then, as a second step, we organized collaborative interactive workshops, creating a dynamic space for sharing ideas and exploring innovative approaches. Finally, to make the information accessible and engaging, we used the Visual Facilitating method during the synthesis of results. This visual approach added an interactive and stimulating dimension, facilitating the understanding and communication of insights obtained during our research.